Contents is an important part of any restoration job. Watch restoration expert, Kris Rzesnoski, as he explains how to crush contents pack outs and why documenting items thoroughly is the way to a customer's heart.
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Contents is an important part of any restoration job. Watch restoration expert, Kris Rzesnoski, as he explains how to crush contents pack outs and why documenting items thoroughly is the way to a customer's heart.
Restoration contractors know: accurate scopes become accurate estimates. But how do techs and PMs create accurate scopes every time? Watch restoration expert, Kris Rzesnoski, as he explains how you can avoid missing common line items and ...
The restoration business deals in risky situations everyday that can cost you money. That means you can make more money if you understand how to manage risk and reduce liabilities. In this webinar recording of Liability: Your Hidden Commodity, we...
I started in this industry as an independent adjuster. I worked for an old-school adjuster who, and I quote: “Will fire you immediately if you leave it to the contractor to write your scope of work. If you don’t go to site and write your own...
I remember the day my staff handed me a stack of iPads because they didn’t help in the field. After spending countless hours creating a system that nobody could or would use, my staff still found pen and paper faster and more reliable. You...
In today’s world, would you do a restoration job without taking any photos of the start, finish, or everything in-between? In the past few years, have your customers become less critical of your performance and their experience? Do your customers...
This will be an exciting year for the restoration industry, as technology accelerates opportunities for restorers to improve operations, reduce costs, and increase profitability. After working with different groups across the industry, including...
If you do mitigation restoration, you will inevitably handle contents and help policyholders with their non-restorable items after a catastrophe. Some companies will not deal with contents or help the insured list non-restorable contents, while...
The holidays are fast approaching and it’s time to get into the gift-giving mood! Every year I'm asked: “Kris, what do I buy for the restorer in my life?” Well, get out your smartphone and start making a list to good old St. Nick because here are...
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