Roundtable: Protecting Your Business During the COVID-19 Pandemic

By Brooke Donald on May 21, 2020

In this roundtable discussion with industry experts Kris Rzesnoski CR, Ed Cross “The Restoration Lawyer”, Norris Gearhart CR, and, Michael Pinto CMP we take a closer look at the workflow challenges restorers may encounter during the COVID-19 pandemic. Our industry is looking for some clarity as we work collectively to fight the spread of COVID-19 and Encircle is here to help and support all our first responders.

If you have any questions for the experts don't hesitate to send them to and we'll do our best to get them answered for you.

Part 1: Preparing for the job

Get the experts' opinions on how to manage customers expectations, when to pass on a job, when to involve an environmental consultant, and much more. 

Protecting Your Business During the COVID-19 Pandemic

Want to learn more from Ed Cross about Coronavirus Contracts and the legal issues associated with them? Check out our last webinar: Legal Issues for Coronavirus Contracts.

Part 2: Things to consider while on the job

Norris Gearhart and Michael Pinto discuss adapting your procedures, knowing your teams' skill set, and the importance of proper donning (putting on), doffing (taking off), and using the appropriate PPE in an infectious environment. 

Roundtable video part 2

Infection Control Risk Assessment (ICRA) Training:

Part 3: Clearing the job and getting paid

Part 3 of our roundtable covered a number of topics including false advertising, liabilities around using technology that does not comply with the standard of care, and some great questions from the audience. 

Roundtable video Part 3

For more COVID-19 Resources check out our resource centre:

Topics: Restoration, Webinar

About the Author: Brooke Donald

Brooke Donald

Brooke is the Marketing Coordinator at Encircle.