Be Our Valentine

by Brooke Donald on 14 February 2019

Valentine's Day is known as the most romantic day of the year. Each year on February 14th, many people exchange cards, flowers, and chocolate with their "valentine" to show their affection. In fact, approximately 145 million cards are exchanged...

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5 Rules for Successfully Implementing Technology in Your Restoration Business

by Kris Rzesnoski on 12 February 2019

I remember the day my staff handed me a stack of iPads because they didn’t help in the field. After spending countless hours creating a system that nobody could or would use, my staff still found pen and paper faster and more reliable. You...

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Restoration Ready, Restoration, Technology

Emergency Preparedness: Be Ready for a Snow Event

by Brooke Donald on 29 January 2019

Every year hundreds of people are affected by extreme cold, icy roads, and fires caused by improper use of heaters. In the first half of 2018, winter storms caused an estimated $4 billion in damages, including $2.9 billion in insured losses....

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Home Owner, Weather, Winter

Reducing Liability: 5 Steps To Protect Your Business

by Kris Rzesnoski on 24 January 2019

In today’s world, would you do a restoration job without taking any photos of the start, finish, or everything in-between? In the past few years, have your customers become less critical of your performance and their experience? Do your customers...

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Restoration Ready, Restoration, liability

Claims Insight: Exceeding Customer Expectations

by Mike Kelly on 22 January 2019

A successfully handled claim is measured by the overall cost, quality, performance and customer experience. While overall quality and performance are contributing factors to a good customer experience, attention within the industry is turning...

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Insurance, Claims Insight