Claims Insight: Embracing Change, Running a Successful Pilot

by Mike Kelly on 3 May 2019

Claims processes are always evolving; searching for new ways to improve performance and the customer experience. Yet, it’s hard to leave legacy programs entrenched in processes that adjusters are familiar with behind. Even if there is a desire...

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Insurance, Claims Insight

3 Ways Link Drives Value for Restorers

by Jude Fiorillo on 16 April 2019

The phone rings. It’s a panicked homeowner. They just discovered that their basement is flooded and their personal belongings have been damaged. You prepare for the loss based on what they’ve recounted and mobilize your team. Except when they...

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Preparing Your Pets for Emergencies

by Brooke Donald on 11 April 2019

95% of pet owners in the United States consider their pets to be part of the family, and nearly 70% of American households have a pet. Is there anything you wouldn’t do for family? In an emergency situation, your pets may be rendered helpless. If...

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Home Inventory, Homeowner

Liability: Your Hidden Commodity Webinar Recap

by Kris Rzesnoski on 4 April 2019

The restoration business deals in risky situations everyday that can cost you money. That means you can make more money if you understand how to manage risk and reduce liabilities. In this webinar recording of Liability: Your Hidden Commodity, we...

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Restoration Ready

Claims Insight: Finding Best Value Through Controlling Costs

by Mike Kelly on 27 March 2019

The primary focus of insurance vendor programs is to provide the ultimate customer experience while demonstrating savings. However, there is a polarity between these two objectives: the more savings you try to extract from a vendor, the more...

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Insurance, Claims Insight