There are three key reports that are highly used on our platform by our customers (Encirclers) to collaborate with insurance companies. They are the Preliminary Report, Schedule of Loss, and Moisture Summary.
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There are three key reports that are highly used on our platform by our customers (Encirclers) to collaborate with insurance companies. They are the Preliminary Report, Schedule of Loss, and Moisture Summary.
Communication gaps not only lead to a poor customer experience but they also affect your KPIs. Watch my webinar as I explain the different priorities of all stakeholders on a claim, how information flows between them, and the key communication...
I remember the day my staff handed me a stack of iPads because they didn’t help in the field. After spending countless hours creating a system that nobody could or would use, my staff still found pen and paper faster and more reliable. You...
In today’s world, would you do a restoration job without taking any photos of the start, finish, or everything in-between? In the past few years, have your customers become less critical of your performance and their experience? Do your customers...
Restorers know firsthand that scoping can make or break the profitability of a job. You want to make sure you capture all the line items to protect your margins. However, if you miss part of a job, profitability starts to shrink. Here's a few...
This will be an exciting year for the restoration industry, as technology accelerates opportunities for restorers to improve operations, reduce costs, and increase profitability. After working with different groups across the industry, including...
Every year millions of people make promises to themselves on the first day of the new year. For restoration contractors, now is the time to reflect on last year’s outcomes and create a plan for the future to grow your business. As in your...
The holidays are fast approaching and it’s time to get into the gift-giving mood! Every year I'm asked: “Kris, what do I buy for the restorer in my life?” Well, get out your smartphone and start making a list to good old St. Nick because here are...
You hear it in every industry: front-line workers often know more about what’s happening in the business than the people running it. There is some truth to this statement, especially for the restoration industry. This is why it’s critical to make...
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