Restorers are often faced with important decisions that either result in profitability or loss. Defending your reputation, actions, and bottom line, without proper evidence or data wastes time, money, and energy. There are a couple steps a...
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Restorers are often faced with important decisions that either result in profitability or loss. Defending your reputation, actions, and bottom line, without proper evidence or data wastes time, money, and energy. There are a couple steps a...
Building a sustainable business in our fast-changing world is tougher than at any point in history. We're all forced to strive for greater efficiency, or risk becoming obsolete. That’s the case whether you're a restoration contractor, independent...
Understanding how moisture travels is critical to the success of your drying plan. Watch restoration expert, Kris Rzesnoski, as he explains how temperature affects dew point, vapour pressure differentials, and how to prevent condensation and...
I often hear restoration contractors talk about technology fatigue and how their company can’t possibly look at any more systems. Why are some companies able to embrace new technology and adapt, while others struggle? It boils down to two key...
There are three key reports that are highly used on our platform by our customers (Encirclers) to collaborate with insurance companies. They are the Preliminary Report, Schedule of Loss, and Moisture Summary.
Communication gaps not only lead to a poor customer experience but they also affect your KPIs. Watch my webinar as I explain the different priorities of all stakeholders on a claim, how information flows between them, and the key communication...
I remember the day my staff handed me a stack of iPads because they didn’t help in the field. After spending countless hours creating a system that nobody could or would use, my staff still found pen and paper faster and more reliable. You...
In today’s world, would you do a restoration job without taking any photos of the start, finish, or everything in-between? In the past few years, have your customers become less critical of your performance and their experience? Do your customers...
Restorers know firsthand that scoping can make or break the profitability of a job. You want to make sure you capture all the line items to protect your margins. However, if you miss part of a job, profitability starts to shrink. Here's a few...
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